Terms of Service
1. Overview
Welcome to ORSAMA™. These Terms of Service (“Terms”) govern your use of our website, online store, and related services (collectively, the “Services”). By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our Site or make a purchase.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.
3. Accuracy, Completeness & Timeliness of Information
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for decisions. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information.
4. Products & Services
Products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. All descriptions of products or pricing are subject to change at any time without notice. We do not warrant that the quality of any products, services, or information purchased will meet your expectations.
5. Billing & Account Information
We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. If we make a change to or cancel an order, we will notify you using the email and/or billing address provided at checkout. You agree to provide current, complete, and accurate purchase and account information for all transactions made through our store.
6. Optional Tools & Third-Party Services
We may provide you with access to third-party tools or integrations (such as payment gateways, shipping partners, or analytics tools) over which we neither monitor nor have control. You acknowledge and agree that we provide access to such tools “as is” without any warranties or endorsements. Your use of optional third-party tools is entirely at your own risk and discretion.
7. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this Site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such third-party materials or websites.
8. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.
9. Errors, Inaccuracies & Omissions
Occasionally, information on our Site or in the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, or shipping charges. We reserve the right to correct any errors and to change or update information at any time without prior notice.
10. Prohibited Uses
You are prohibited from using the Site or its content:
- For any unlawful purpose
- To solicit others to perform or participate in unlawful acts
- To violate any international, federal, or local regulations
- To infringe upon our intellectual property rights or those of others
- To harass, abuse, insult, harm, defame, slander, or intimidate
- To upload or transmit viruses or malicious code
- To collect personal information of others
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the Service
We reserve the right to terminate your use of the Services for violating any prohibited uses.
11. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Services will be uninterrupted, timely, secure, or error-free. All products and services delivered to you are provided “as is” and “as available.”
In no case shall ORSAMA™, our directors, employees, affiliates, agents, contractors, interns, suppliers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of our Services or any products procured through the Service.
12. Indemnification
You agree to indemnify, defend, and hold harmless ORSAMA™ and our affiliates, partners, officers, agents, and employees from any claim or demand arising from your breach of these Terms or your violation of any law or rights of a third party.
13. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
14. Termination
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services. If in our judgment you fail to comply with any term or provision, we may also terminate this agreement at any time without notice.
15. Entire Agreement
These Terms, along with any other policies posted on this Site (including our Refund, Privacy, and Shipping Policies), constitute the entire agreement between you and ORSAMA™. Any ambiguities shall not be construed against the drafting party.
16. Governing Law
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of Hong Kong SAR, without regard to its conflict of law principles. If you are purchasing from outside Hong Kong, you agree that any disputes will be handled under Hong Kong jurisdiction.
17. Contact Information
Questions about the Terms of Service should be sent to us at support@orsama.com.
Last Updated: November 2025